Patient journey
From first question to discharge.
Ten stages from first enquiry to discharge. Timings are general examples and vary by procedure and by person.
Day 0
Enquiry
You reach out with a general question. No medical details are needed at this stage.
Optional
Intro Call
A short introductory call explains how consultations work. It is not a medical assessment.
Assessment
Consultation
A thorough discussion of your goals, history, examination, options, risks and alternatives. You leave with time to reflect.
Procedure day
Surgery
Your procedure takes place at a confirmed, appropriate facility, with a clear plan for the hours that follow.
First check
Day 1
A check on comfort, dressings and early concerns, by the route agreed before surgery.
Wound review
Day 7
Often the point for wound review or suture removal, depending on the procedure.
Progress
Week 3
Swelling typically continues to settle. Guidance on activity is reviewed.
Milestone
Week 6
Many people resume most activities around here, as advised for their procedure.
Review
Month 3
Results continue to mature. Scar care and any concerns are reviewed.
Discharge
Month 6
A final review and discharge, with guidance on longer-term care and how to get in touch.
Begin with a conversation
Questions first. Decisions later.
Start with a free introductory call or a virtual consultation. Nothing is booked, and nothing is decided, until you are ready.